How to: Add Languages & Edit Translations

Engage audiences around the world in over 100 languages. 

Generate AI translated sites in just moments and then select from two easy ways to edit them. Admins and Site builders can simply toggle between languages and then click in to text fields to edit content or download all translations to edit in an offline workflow. 


Adding Languages to a Session 

To add a language to a session, open your session in Brandlive's Sitebuilder and navigate to the 'Settings' tab at the top of the page navigation menu.

Then, select the pencil icon next to 'Basic Info':


A modal will appear to edit your session details.

In the 'Languages' field, begin typing to find your desired language and select the checkbox to add it as a page option:


Then, decide if you would like to toggle on 'Shared Video Player' for all sessions.

When toggled on, your steam will hit the session page in all languages. 

When toggled off, each page will require its own Greenroom or RTMP stream. 

Then, decide if you would like to toggle on 'Multi-Language Chat' for all sessions.

When toggled on, all questions and comments will be displayed in a single chat feed regardless of the attendee's individual language selection

When toggled off, each page will have its own chat feed unique to the attendee's language selection. 

When complete, click 'Save'. 

Video Overview: Shared Video Player

In-Line Editing in Platform 

To edit translations in platform, use the 'Languages' menu at the top of each page to toggle between them:


Once you select a new language, a notification will appear as they are loading. Once the notification disappears, you can click into any available text field to edit it:


In some languages, the translations for native features such as 'Chat' may not translate perfectly. If this is the case, we recommend:

  • For sites with native features with a translation error totaling less than 3, please reach out to your Brandlive contact to submit a custom development request. Please note, we are only able to accommodate a small number of changes to features of the site with this method. 
  • For sites with more than 3 native feature translation errors, please use the Offline Translation editing method detailed below.

Non-Inline/Bulk Editing in Platform

Some areas of the platform are not available to in-line edit. Another case would be if you have a significant amount of languages you need to edit or send to a translation agency. For these areas and workflows, please watch the video overview before getting started (still to come) and follow the step-by-step process outlined below.


Step by Step Guide

1. First, open your event in Brandlive's Sitebuilder. Then, select the 'Translations' button under the 'Languages' menu at the top of the page:


2. A new modal will appear. Click 'Download Translations' to download a .zip folder containing an Excel file for each language:

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3. Select the language file you wish to edit and open it in Excel or in Google Sheets. Your document will have three columns and several tabs:


Each column has a specific purpose:

  • Column 1 - Key : The unique identifier for each element in our platform. Do not modify content in the unique key identifier column as the platform will not be able to apply your translations without it.
  • Column 2 - Base Language: This column contains the base language for your site that is being translated (typically English).
  • Column 3 - Translated Language: This column contains the translated language you have selected. 

Across the bottom of the sheet, you will see tabs for each page of your site such including Landing, Registration, Home, Custom, and Session pages. There will also be General and Session General tabs for elements that apply to multiple pages such as chat. 

4. Edit your translations by typing into Column 3 of each tab in the sheet. Text added to Column 3 is what will appear in your event site for the selected language. 

In this example, the 'Chat' text will now appear on the page as 'NEW Chat Label':


When complete, export your sheet in .xlsx format. Excel is the only accepted file format. 

5. In the Admin Console, select your default event language and upload your new translation file. 

Then, select the language you are uploading and click 'Upload':

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A second menu will appear to let you know the upload has finished processing. If there are any errors detected, the platform will inform you of the errors. 

You can then choose to amend and re-upload your file or click 'Apply Translations':


Once you've applied the translations, they will appear on your event site for the select language. In this example, the Chat box is now labeled 'NEW Chat Label'.

Note: You may need to refresh the page for the changes to appear. 

translations 11.png

Publish your page for the changes to apply to your final site. 

You can re-upload a new version of your translations document at anytime and continue to edit in-line as well. 

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