Using the chat in Greenroom is a great way to stay connected with Presenters and Producers before or during an event. In this article, we'll give you an overview and understanding of the Greenroom chat feature, give an overview of chat notifications, and show you how to create a new chatroom.
- Greenroom Chat Overview
- Understanding the Chat Functionality
- Chat Notifications
- Creating a New Chatroom
Greenroom Chat Overview
Understanding the Chat Functionality
The chat tab allows for written communication among Presenters and Producers, before or during an event.
By default, you'll be able to see a "Presenter chat" room that includes all the current Presenters and Producers. You'll also see the Events Q&A chat room which allows Brandlive Admin Moderators to forward comments and questions from a Brandlive Streams event page to Greenroom for the Producer and/or Presenters to answer.
You’ll also be able to see a list of all participants in Greenroom that you can individually message.
Once the event goes live, the chat functionality is hugely important to coordinate remotely. You can chat to individual Presenters, a custom group of Presenters, or to the entire Greenroom via "Presenter chat". Remember that "quick chat" options may also be utilized to quickly alert presenters with prompts or issues.
Check out our article on adjusting Greenroom settings for more info on setting up quick chat options.