Managing Events

Overview

The more you use Brandlive you will likely find yourself managing several events. It is also common for brands to create events in advance, without publishing them, typically for the purposes of preparing their content, audiences, and marketing strategy. Since there is no limit to the number of event pages you can create, you might find that your list of events will grow quickly.

There are a couple of ways to browse your various events in the Admin Console.

Upcoming and Previous Events

The first is on the Dashboard screen where you will see a list of your most recent events under Upcoming Events. We show basic information about these events, such as broadcast date and the number of registrations. At the top of this list are your upcoming events listed first; previous events are listed below.

It’s important to know that the events listed here are only published events. Event drafts are managed in a separate section, which we will discuss later in this article.

Event Overview

To view the overview of any event, click on the title. The Event Overview is where you can view performance metrics of your event, as well as invite viewers, broadcast, moderate, and number of other functions.

You can learn more about the Event Overview page by visiting Event Overview and Metrics.

Quick Links

We also provide you with a number of quick options from the menu of each event. Click the menu icon (three dots) to the left of the event title. The menu contains the following:

Moderate - Opens the moderation window for the event. From here you can moderate incoming comments, control which questions the presenter can see, delete comments, and advance slideshow slides for viewers. To learn more about moderation, visit Moderation.

Broadcast - Opens a web-based broadcasting experience for customers who broadcast with a webcam. However, there are few other ways to broadcast to an event, from professional production to on-the-go mobile broadcasting. To learn more about broadcasting, visit the Broadcasting article.

View Event - Opens the published event page. This is the view that end-users will see when attending your events.

Edit - Opens the visual event page builder.

Duplicate - Makes a copy of the event so you can quickly create similar events. This is handy if you need a starting point to produce an event that uses similar content modules, theme, and configurations as other events.

Delete - Permanently deletes the event. However, you will get warning window asking if you really want to permanently delete the event.

You can get a full list of your events by scrolling to the bottom of Upcoming Events and clicking See All Events.

Browsing All Events

Aside from the Upcoming Events list, the main place to manage your events is from the Events page. To get to there, click the main menu in the upper left of the screen (three bars) and click Events. This will show a full list of events.

The list is divided into two parts, Drafts and Published. Drafts appear first with the title appearing in grey. Published events appear in the list after Drafts and the title can be clicked to take you to view the Overview page.

Event Meta and Statuses

Below each event title, you will see who originally created the event and when the event was created, which is helpful if you have more than one administrator authoring content.

If you have events that are shared with other channels, or if another channel has shared an event with you, this will also be denoted under the event title.

The Status column will show the published state of the event. If the event is in draft state, it will instead say “Draft”. For events that are published and upcoming, the state will say “Published” in green. And finally, if it is a past event, the “Published” text will appear in grey.

All events which have changed are denoted in orange with “Has changes”.

To the right of the status, you will also see the broadcast date (if one has been assigned), as well as any registrations the event has. Note: If the event is not published there will not be any registrations.

Search and Sorting Events

At the top of the list, you can search for your events. Just start typing the name of the event and the list will filter according to your search.

By default, events are ordered by their Broadcast Date in their respective status group beginning with the newest date. You can reverse this order by clicking the Newest button at the top right of the list and selecting Oldest.

From the All Events button in the upper right you may also filter events by the following options:

  • All Events - Default option.
  • Draft - Shows only events that have not yet been published.
  • Upcoming - Shows only published events that have a future broadcast date.
  • Previous - Shows only past events.

  • Has Changes - Shows published events which have unpublished changes. For example, an event that was originally published but had later changes that were only saved, and the event was never re-published.

Quick Links

Just like in the Upcoming Events list, you also have the same quick link options to perform common actions on events. However, there are some differences between drafts and published events.

Draft quick links:

  • Edit
  • Duplicate
  • Delete Draft

Published event quick links:

  • Moderate
  • Broadcast
  • View Event
  • Edit
  • Duplicate
  • Discard Changes - For events that have changed, Broadcast is no longer an option here. 
  • Delete

Post Event Best Practices

When your event is finished, there are few things that we recommend doing with your event pages to make for a better experience for your viewers.

Displaying the Recorded Broadcast

When you’re finished broadcasting to an event page, you can display the recording of the broadcast so viewers can re-watch the broadcast, or for those who were not able to attend the event at the time of broadcast. If you do not do this, then anyone who arrives at the page will see a black screen where the video was, indicating that the broadcast has finished.

Additionally, if you go live again on a different event page but have not displayed the recorded broadcast on the previous event, then your live feed will also appear on the page of your previous event. This happens because when you go live you are actually broadcasting to a singular channel. This is why it is recommended to select the broadcast recording when your event is finished.

Note: This is not a concern if you used a pre-recorded video instead of broadcasting when you created the event.

To display the recorded broadcast:

  1. From the Events list screen, locate the event you just broadcasted to (you can find your event quicker by typing the name in the search bar on this page). Under the menu next to the event title (three dots), select "Edit".
  2. The next page will be the visual editor (“Content” tab) of the event.
    1. In the box on the left side of the page, you might see the image you previously uploaded to use as a placeholder until you went live. Click the 'X' in the upper right of this image to remove it.
    2. If there is no image already, then you will see the box that says “Upload an Event Image”.
    3. Above the box, select Pre-Recorded. (Broadcast should have been selected previously).
  3. In the window that appears, under the "Recorded Videos" tab, you'll see a thumbnail of the most recent broadcast recording. The thumbnail label should also show the date of the broadcast.
  4. Select your most recent broadcast video and click "Save Video".
  5. Before you publish your changes, make sure to preview the video by clicking the play in the video tile. Do this to ensure you have selected the correct recording of your broadcast.
  6. When you’re ready, click the green Publish button in the upper right. A dialog to confirm your publish status (Public or Private) will appear. Verify the status, and click Publish.

Now, any new or return visitors to your event page will see the original broadcast of the event.

Refining the Event Content

It’s best to verify the original content on the event page to ensure it’s still appropriate for viewers arriving at the page after the event has finished.

  1. You’ll need to go back to the visual editor of the event page by locating your event on the Events list page and clicking “Edit” from the menu next to the event title.
  2. On the next page, review all the information you originally entered about the event, including any descriptions. It is common for administrators to tailor the information for the broadcast date and time, which may no longer be applicable to viewers.
  3. Make adjustments to your event content necessary for post-event viewers.
  4. Publish your changes.

Post Event Notifications

If you want to be notified of any commenting activity that happens after your event has finished, you will want to select an administrator to receive post event notifications:

  1. While editing your event, click on the “Settings” tab.
  2. Scroll down to the Post Event Notifications section and select at least one administrator to receive notifications on incoming comments.
  3. When you’re finished, publish your changes.

Administrators receiving post-event notifications will be sent a daily digest email of all activity for that event.

Refining Registration Information

If your event was previously configured to require registration, you might have tailored the registration information and form question specifically for the original broadcast date. You should double check this information to verify it’s appropriate for viewers arriving after your event has ended.

  1. In the visual editor of the event, click on the “Registration” tab. If registration was turned on originally, you’ll see it toggled on in this tab.
  2. Review your settings on this page including the Registration Banner Image, Registration Text, and Registration Form.
  3. Make any adjustments necessary and re-publish your event.

 

Next Article: Event Overview and Metrics

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