Account Settings

Overview

The Account Settings section of the Admin Console is where you can go to review your company account information, manage administrators, and add integrations to enhance your Brandlive experience.

It’s important to know that what you see in Account Settings is applicable to your current Brandlive channel. So if you have more than one channel with Brandlive, double check to make sure you are signed into the right channel by clicking the main menu (three bars) in the upper left of the screen. The name of the current channel will appear next to the 'X' button.

To sign into a different channel, click on the channel name in the main menu to reveal your other channel options. Select the channel you wish to sign into. The Admin Console will reload with all the applicable channel information.

Information

The Information tab contains the main contact information for the channel, as well as the channel logo. Unfortunately, we do not allow this information to be changed within the Admin Console, as it is only there for reference.

If you see any discrepancies in your information, or with the logo, contact your Customer Success Manager to make any changes.

Managing Administrators:

You can invite or remove administrators for your company’s Brandlive channel.

Inviting Administrators

To invite other administrators to your channel, fill out the form on the Manage Admins tab. It’s best to include a message about why you’re inviting the user to become an administrator. When you’re ready, click "Send Invite."

This will send an email to the recipient to confirm their email address and setup and password for their new Brandlive account.

Deleting Administrators

The list of current administrators appears on to the right of the Invite form. To delete an administrator, simply click the 'X' to the right of the email address. Deleted administrators will no longer have access to your channel.

Integrations

Integrations use third-party software to improve your Brandlive experience. You can configure the following integrations within the Admin Console: Google Analytics, AddThis, Salesforce, and Single Sign-On with SAML 2.0.

There are also a number of other third-party companies we integrate with. To learn more about configuring integrations, visit the Integrations article, or contact your Customer Success Manager.

 

Next Article: Integrations 

Was this article helpful?
1 out of 2 found this helpful
Top