Attention: The Help Center is now the new Solution Center

Make the move

Build an outstanding show with ease with our Show Build Guide.

The Show Build Guide is designed as an additional support and resource as you dive into the Brandlive Platform's Production Tool - Greenroom. It can be used as an aid to have along side you when initially learning how to use the product, or a reference when revisiting this training content later. This guide can even act as an outline when you are tasked to train the rest of your team. The intentional structure follows our internal enablement team's training outline and has all of the information you may need in one place. We've included links to other relevant 'Help Center' articles to dive deeper where you need to. 

   Logging into Greenroom 

   links/resources

How to log in as Producer 

  • Log into your Brandlive Platform channel at admin.brandlive.com
  • Hover over thumbnail of your project in The Brandlive Platform Admin Console.
  • Select “details.”
  • Click “Go to Greenroom”
  • If your team has access to multiple products:
    • First go to greenroom.brandlive.com
    • Then you’ll be prompted to select: Brandlive or Custom Destination to enter
    • then navigate to your respective Producer Dashboard based on the product.

 


Minimum System Requirements




Producer Dashboard

  • Greenroom List View 
    • chronological order (Upcoming/Past Tabs)
    • Top of Dashboard lists most upcoming Greenrooms
  • Greenroom Calendar View
    • Viewing Greenrooms in calendar format, option to view calendar by month, week, day
  • Entering a Greenroom 
    • Clicking "Join Greenroom" if seen at top of dashboard
    • In list view, clicking on arrow to see Greenroom Landing Page
    • Clicking Green join button to join Greenroom

Producer Dashboard


Copying a Greenroom


How to create a Greenroom

   Producer UI Overview

 
  • General Info
    • Identifying Greenroom - Name of Greenroom (top left corner) identifies the name of the broadcast session you’ll be streaming to
    • Stream button
    • "?" Icon links to resources: 
      • Getting Started
      • Help Center
      • Brandlive Support
      • Keyboard Shortcuts
      • Brandlive Academy
      • Troubleshoot Video
  • Gear Icon
    • Info - Area displays name, date, and time of initial Greenroom Broadcast, with ability to add more sessions. Various types of sessions can be added:
      • Tech Check - A session where you can invite single or multiple Presenters, to check their audio and video connection, while getting them comfortable with entering the Greenroom.
      • Rehearsal - A session where all Presenters are invited to go through the Greenroom show shot by shot, or cue by cue, to ensure they’re ready for the actual broadcast show.
      • Recording - A session where single or multiple Presenters are invited into the Greenroom to be recorded on the Canvas. This is done to pre-record presenters that might not be able to make the actual day of broadcast
      • Broadcast- A session that acts as an additional broadcast scheduled for the same Greenroom
    • Streaming Lists the streaming destination (RTMP and Stream Key) set for the Greenroom Encoder, allowing Producers to change the destination and activate other program feeds.
      • Add Destination - Producers can add a different RTMP destination to their Greenroom, selecting other Social media platforms or entering a custom RTMP and Stream Key
      • Program Feed - Producers can activate a Program feed, that shows the live canvas feed with audio in a separate URL
      • Onsite Program Feed - Ability to activate a program feed that isolates Onsite/studio audio, so in-person presenters can interact with the virtual guest without audio interruptions.
      • Reset Broadcast - Ability to reset the broadcast server point, should the producer have any difficulty getting a stream started
    • Settings - Tabs host configurable options that Producers can set in preparation for a live show, as well as toggle during a live show if needed. 

 

 


General Greenroom Settings

Profile settings
  • Avatar icon in the top right corner will list Profile and additional settings.
  • Edit Profile - These fields are pulled into the auto-generated Greenroom Titles feature, so it’s important to update this information (NOTE: only the user themselves can edit their profile). 
    • Background image option gives the user the ability to set a photo when their camera is turned off. This photo is also used as a thumbnail when the user is set into a layout within a shot on the showboard.
  • Video Settings - Here is where attendees will access your Video and Audio settings and select the correct camera and microphone you would like to use as well as see the quality of each of those.
  • Access Notes
  • Switch Greenroom
  • Sign out 

Greenroom Profile Settings

Connecting Camera and Microphone

Virtual Background use

Once entering a Greenroom, you will be in Showbuilder mode by default. To change to either Livestream or Record mode, click the Showbuild button in the top navigation and select which one you would like to utilize.

 

Drop down arrow navigates between stream, record locally to Greenroom and back to Showbuilder.

Key Differences in Showbuilder:

  • In Showbuilder, edits are immediately applied
  • Showbuilder is collaborative
  • It is not possible to broadcast while in Showbuilder
  • Feeds of anyone invited to a Greenroom appear in Showbuilder, regardless of whether or not they have made an account or are currently logged in (this is to help with building shots).
  • Edits can be initiated by clicking the thumbnail canvas in the Shot Tab (the "Edit" icon is not visible in Showbuilder)

Streaming - will say “Initializing” warms up upon switching to Stream Mode , and then shows green “Stream” button, clicking stream initiates a stream to set RTMP platform, and clicking again stops it from streaming. 

 

 

Brandlive's Showbuilder Overview

 

 

 

 

 

 

 

 

 

 

 

 

Streaming in Greenroom


Canvas Recording

 

ISO Recording

 

Broadcast Troubleshooting



A best practice when starting to build a show is Inviting Presenters

    • Invite Users List - Clicking on icon (Person +) brings up invite users list, where Producers can enter email addresses of Presenters to invite them to Greenroom 
    • Greenroom Viewers - Drop down arrow next to “Presenter” gives the option to set the invited user as “Viewer”, which is someone that can enter the Greenroom without a video or audio feed. Viewers can use Notes and Chat features like Presenters, and also upload media to Greenroom.

How to invite Presenters and Viewers


How to send email invites


Email invites tab


How to set up a Greenroom account

  • Showboard
    • Below the Canvas, Showboard can viewed in collapsed or expanded state
    • Default shots - Each new Greenroom is set with two default shots (intro/outro) in the Showboard, to give examples of shots to have in a chronological Showboard timeline
    • Delete Shots - You can delete the default shots in the Showboard, using the Shot Tab, or replace the content with media you upload. You can also rename the shot using the Shot Tab
    • Play Shot - You can use the Showboard buttons on the right to play the selected shot in the Showboard, go back a shot with the back arrow button, and clear the canvas of any shots with a Wallpaper
 

   Showbuilder

 
  • Showbuilder
    • Showbuilder is the best place to enter and start building out a new Greenroom Show
    • Enter Showbuilder button in top right corner of Greenroom
    • In Showbuilder mode, you can’t stream or record
    • Add Shots - You’ll see two different add shot buttons in Showbuilder mode, one at the right end of the Showboard timeline, another when you put your cursor in between two existing shots (+)
    • Edit Shots

Showbuilder Mode


Creating and Editing Shots

 

 

Trim Videos 

Building out shots for your show

  • Creating your first shot - default shot with 5 min duration
  • Adding new shots
  • Dropping content (feeds, media) into shots

Creating and Editing Shots


How to use Audio only Feeds (Voiceovers)

  • Editing shots within Showbuilder
  • Rearranging shots within the Showboard
  • Allowing multiple producers to edit within the Showboard at the same time

 

Creating and Editing Shots



How to Edit Shots in Showboard

  • Using Shot durations to calculate the total runtime of the show
  • Inserting videos into shots and seeing the TRT of each video 

Creating and Editing Shots


How to Edit Shots in Showboard

  • Setting details and settings within the Shot Tab (Titles, duration, name of shot)
  • How to edit and delete a shot with the Shot Tab

Creating and Editing Shots

Tools and Feature Tabs

 

Feeds Tab 

  • Live video feeds of Presenters and Producers will be displayed in the Feeds Tab
  • Producers can control the audio and video sources of themselves and presenters in the Greenroom, through icons on the feed thumbnails
  • Producers can activate Producer comms and control canvas audio (backstage) levels from here too
  • How to
    • View the video thumbnails of each presenter and producer
    • Control presenter audio/video
    • Invite more presenters from the feeds tab
    • Change/switch a shot live from the feeds tab
    • Highlight a presenter in order to see their video transfer speed
    • Manage Producer Comms

Feeds Tab


Presenter and Viewer invites


Producer Audio functions


Optimizing video quality

Shot Tab

  • Shot Tab highlights the selected shot in the Showboard, giving details of the shot that’s on the canvas
  • Producers can set a duration for a shot (Timer), activate auto-generated Greenroom titles, control shot overlays, and set shot specific notes
  • Shots can also be edited and deleted from the shot tab
  • How To
    • Look at the detail of a shot you have currently in the canvas or select a different shot
    • Sett shot name
    • Duration (and how it works)
    • Activate titles for a shot (button and hot key)
    • Shot tab notes section for Producer
    • Delete and edit shots from the shot tab

Shot Tab info


How to Edit Shots in Showboard

Media Tab

  • Media tab is where you’ll upload any content that will be presented during your Greenroom Show
  • Files is where you upload videos, photos, and slide decks.
  • Screenshares is where you can activated the screenshare of a Presenter or Producer within a shot
  • Overlays is where you can host custom lower thirds and graphics that will overlay a shot (best to be .png and .mov)
  • Recordings is where you can reference any recorded content from the Greenroom, whether that be a Greenroom Stream or a Record Only session.
    • Within Showbuilder you can access a Trim feature that allows you to trim video files from the Files or Recordings Tabs
  • Additional Info
    • Types of media files you can import
    • MP4 and MOV video upload requirements
    • 2GB file size limit for each file uploaded
    • Renaming media
    • Sharing control of it to other producers/presenters
    • Dragging and dropping your media into a pre-built shot
    • How to play your media as a shot within the Showboard
    • Trimming videos in showbuilder

MP4 video upload requirement


Uploading Media Content


Placing media content


Video Trimming


Greenroom Overlays

Slides in Media tab:

  • Slide deck imports (i.e. slides are converted to still images, no animation)
  • Adding a video into a slide deck
  • Adding additional slides into a deck
  • Sharing control of the deck with presenters
  • Advancing slides while deck is in a shot (buttons and hotkey)



Guide to creating and presenting slide decks in Greenroom

Note Tab

  • Producers and Presenters can set notes in this tab to reference throughout their Greenroom Show.
  • Greenroom users can set either a Standard Note, or a Shot note.
  • Standard notes allow users to write out text, format it, and adjust font size and color.
  • Shot notes are shots that can be set to each shot, allowing the user to reference the notes in a teleprompter-like fashion, as shots are progressed through the show.
  • When presenting a slide deck, slide notes can also be attached to shot notes.
  • How To
    • Pre-populate Presenter notes for them to reference
    • Create a standard note
    • Use formatting tools
    • Share the note with other presenters
    • Creating a shot note
    • Format the text within the shot note
    • Add slide notes to shots that have slide decks
    • Navigate the shot notes both forwards and backwards with the Showboard timeline

Greenroom Notes

 

Use Notes as a Presenter



Chat Tab

  • Instant message your Greenroom users with the Chat tab, where you can set up chat rooms and directly message presenters and producers.
  • Allow moderated comments and questions to come in from the Brandlive platform, using the Streams Q&A Chat Room.
  • Additional Info
    • Ability to chat Greenroom users directly
    • Presenter Chat (aka group Chat)
    • Creating a new chat room with specific people in it
    • Brandlive Q&A Chat room (linked to moderation function within Brandlive platform)
    • Utilizing the quick chat functions

Greenroom Chat

 

Delete Chats & Messages



Design Tab

  • Customize and stylize your Greenroom canvas content with the Design Tab.
  • Layouts gives you many options of different shots to build within the canvas, and settings such as layout spacing, borders, and corner rounding, to further customize the layout look.
    • how to select them
    • which layouts you can change spacing to and those you can’t
    • Linked vs un-linked layout spacing
    • adjusting borders as a universal setting
  • Titles takes the profile information of Greenroom Presenters and Producers, and generates customizable titles that can be activated into every Greenroom shot.
    • how to select title format and info fields for title population
    • how title info is linked to each presenters profile info
    • how to customize colors of title
    • how to set animation to title
  • Canvas area is where you can set a background for your layouts, as well as set up a Wallpaper, where you can display an image when you clear your shot
    • The difference between wallpaper and background
    • how to upload an image for each pre-set backgrounds
    • scaling the images and best size to use
    • applying a color instead of an image for background/wallpaper
    • how to activate the wallpaper (clear canvas button)

Customization and Styling Guide


Design Tab


Enabling Titles



 

   Settings

 
  • Info - Area displays name, date, and time of initial Greenroom Broadcast, with ability to add more sessions. Various types of sessions can be added:
    • Tech Check - A session where you can invite single or multiple Presenters, to check their audio and video connection, while getting them comfortable with entering the Greenroom.
    • Rehearsal - A session where all Presenters are invited to go through the Greenroom show shot by shot, or cue by cue, to ensure they’re ready for the actual broadcast show.
    • Recording - A session where single or multiple Presenters are invited into the Greenroom to be recorded on the Canvas. This is done to pre-record presenters that might not be able to make the actual day of broadcast
    • Broadcast- A session that acts as an additional broadcast scheduled for the same Greenroom


Greenroom Settings


How to use Info Tab

  • Streaming Lists the streaming destination (RTMP and Stream Key) set for the Greenroom Encoder, allowing Producers to change the destination and activate other program feeds.
    • Add Destination - Producers can add a different RTMP destination to their Greenroom, selecting other Social media platforms or entering a custom RTMP and Stream Key
    • Program Feed - Producers can activate a Program feed, that shows the live canvas feed with audio in a separate URL
    • Onsite Program Feed - Ability to activate a program feed that isolates Onsite/studio audio, so in-person presenters can interact with the virtual guest without audio interruptions.
    • Reset Broadcast - Ability to reset the broadcast server point, should the producer have any difficulty getting a stream started

Streaming Tab


Reset Broadcasting


Streaming in Greenroom

Program Feed

Onsite Program Feed

  • Settings → This settings area mostly contains toggles that can be turned on and off, to enable or disable various settings. 
    • Entry Requirements - This Dropdown allows Producers to set entry requirements for their presenters, to help add a layer of security to their Greenroom. Producer’s Approval will require the Producer to Approve guests to get into the Greenroom. Producer’s Presence requires the producer to be in the Greenroom, before any other presenters can enter. Producer’s Approval and Presence will require both options. 
    • Email Invites - This toggle enables or disables all auto-generated emails from Greenroom (i.e. Presenter invites, session invites)
    • Brandlive Q&A - This Enables and disables the Brandlive Q&A Chat Room, where Brandlive Moderators can forward comments and questions from the Session page, to the Greenroom
    • Video Feed Management - Manages resolution of live presenters, depending on who is in the canvas or about to be
    • Backstage & Producer Comms - Prevents backstage audio from going to the live audience. This will also prevent live presenters from communicating to the backstage while in a live shot
    • Showboard - Option to turn the Showboard on or off

Settings Sub Tab


Optimizing Video Quality in Greenroom

Backstage and Producer Comms

  • How the Producer experiences audio when setting is turned on (2 isolated audio environments, canvas and backstage)
  • Explaining to presenters how they won’t hear backstage audio when on canvas
  • How the producer can use “Live Presenters” button or the “Headset” icon within presenter thumbnail to talk to presenter while they’re live
  • Explaining that when setting is off
  • Greenroom will be “Hot Mic” environment

Greenroom Settings


Backstage and Producer Comms





   Presenter View/experience

 

Getting a Presenter into the Greenroom:

Email invite vs Greenroom direct link, having the user create an account (if one is not already created for them), the 3-step process for presenters to get into the Greenroom, verifying and troubleshooting audio and video settings, what they should see when they first get into the Greenroom.

How to set up Greenroom Account


How to Shine on camera as a Presenter


How to sign into Greenroom

Presenter User interface: 

Feeds Tab - Seeing themselves and other presenters/producer, mute function, turning off camera, activating screenshare, Producer’s overriding control

Media Tab - Seeing existing media (Room media), uploading your own media (Your media), file types, editing control, sharing media

Notes Tab - Pre-loaded presenter note, standard note vs shot note, slide notes, how to share notes with other presenters/producers

Chat Tab - Chatting amongst presenters/producers (group chat and individually), Brandlive Q&A Chat, utilizing quick Chats

 

Presenter Help Menu (Resources, hot keys)

Presenter interface (video)


Audio functions as a Presenter


Presenting Videos, Photos, and Slide Decks


Greenroom Notes as Presenter



How to use Chat

 

 

Presenter Help Menu

Backstage and Producer Comms:

How a presenter experiences backstage and producer comms (audio on canvas vs audio backstage), a Producers ability to talk to a presenter while they’re on canvas talking live, the Producer counting a presenter into a shot

Backstage and Producer Comms



 

   Going Live (Streaming)

 

Preparing to Go Live, Confirming RTMP settings, test streaming to platform

How to: Test Stream

How to: Stream to your Site

 

Stream Vs. Record Only

How to access Recordings

Trimming Recordings

How to: Stream in Greenroom

 

How to: Record in Greenroom



How to: Trim Recordings

Troubleshooting Streams

How to: Troubleshoot in Greenroom

 

How to: Reset Broadcasting

 

 



 

Top