How to: Send In-Platform Announcements

Guide attendees through the event experience with live announcements. 

Announcements allow moderators to communicate directly with their audience in real time through push notifications that appear on the event page. Announcements can be scheduled or sent right away and optionally include a clickable button. Use announcements to alert attendees of upcoming sessions, share links, or communicate additional resources.  

First time sending announcements? Check out our article about how to use the Moderation panel here

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Scheduling and Sending Announcements 

To access announcements, open the moderation panel for the session you wish to schedule or send an announcement to. Then, click the '+ Add button' in the top right corner and select 'Add Announcement'.

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A new modal will appear to create your announcement:

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Complete each field:

  1. Select if which segment of your audience will see the announcement:
    • To whole event: Delivers the announcement to all pages of the site including the Landing page. All registered attendees currently on the page and all potential attendees currently viewing the Landing page will see the announcement. 
    • To registered attendees: Delivers the announcement to all pages of the site except for the Landing page. Only registered attendees will see the announcement.
    • To sessions: Delivers the announcement to the session pages selected in the 'Select Sessions' field.
  2. Enter the message. Emojis are supported via copy and paste.  
  3. Toggle on 'Use Profile' if you would like your name to be displayed on the announcement. When toggled off, the display name will be "Moderator".
  4. Toggle on 'Use Button' if you would like to include a clickable button. 
    • Enter the text to be displayed on the button 
    • Select 'Session' from the 'Link to' dropdown menu and then select the desired session page OR
    • Select 'URL' from the 'Link to' dropdown menu and past your URL into the field 
    • Note: Attendee button clicks are not tracked in Analytics.  
  5. Send the announcement.
    • To send the announcement immediately, click 'Send'.
    • To schedule your announcement for a time in the future, toggle on 'Schedule Announcement'. Then, select the date and time you would like to announcement to be sent. 

Viewing & Editing Scheduled Announcements 

To view and edit scheduled announcements, open the moderation panel for the session you wish to schedule or send an announcement to. Then, click the '+ Add button' in the top right corner and select 'Scheduled Announcements'.

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Then, select the pencil icon on the announcement to edit it or click the 'X' icon to delete the announcement. 

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Attendee Experience

Attendees who are currently viewing the site when an announcement is delivered will see it appear in the top righthand corner of their screen as a push notification. Registered attendees who are not on the page will not see the announcement. 

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Announcements will persist until an attendee closes it or leaves the page. If multiple announcements are delivered to the page, they will stack on top of one another in the order that they are sent.

Announcements will be automatically translated into each language available for your site and will be delivered to users based on the language selected in their profile. 

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